Privacy policy

Last updated: 06 September 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

 
Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as “the Company”, “we”, “us”, or “our” in this Agreement) refers to Maison Ë GmbH, Auwinkl 10E.

For the purposes of the GDPR, the Company is the Data Controller.

Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.

Country refers to: Austria.

Data Controller for the purposes of the GDPR (General Data Protection Regulation), means the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a mobile phone, or a digital tablet.

GDPR refers to the EU General Data Protection Regulation.

Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the GDPR, Personal Data means any information relating to you such as a name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purposes of the GDPR, Service Providers are considered Data Processors.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Maison Ë, accessible at https://www.cms.maison-e.com.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR, you may be referred to as the Data Subject or as the User as you are the individual using the Service.

 

Collection and Use of Your Personal Data

Types of Data We Collect

Personal Data
To provide you with our service, we may ask you to share certain personal information. This may include, but is not limited to:
• Email address
• First and last name
• Phone number
• Address, state, province, postal code, city
• Bank account details for the purchase of products or services within our platform

Verification Data
When paying via bank transfer, we may ask for additional details to process the transaction and verify your identity. This may include:
• Date of birth
• Passport or national ID
• Bank statement
• Other documents linking you to a residential address

Usage Data
We collect certain data automatically when you interact with our service. This may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on each page, unique device identifiers, and other diagnostic data.

When accessing our service via a mobile device, we may also collect details such as your device type, mobile operating system, mobile browser, and unique identifiers.

Third-Party Social Media Logins
You may choose to create an account or sign in via social media platforms including:
• Google
• Facebook
• Instagram
• Twitter
• LinkedIn

If you connect through a third-party service, we may collect personal data already associated with that account—such as your name, email, or contact list. You may also choose to share additional information. By doing so, you give us permission to use and store this information in accordance with this privacy policy.

Tracking Technologies & Cookies

We use cookies and similar tracking technologies to enhance your experience and analyze how our service is used. These may include:

  • Cookies or Browser Cookies
    A small file placed on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent. Without cookies, some features of our service may not function as intended.

  • Web Beacons
    Certain sections of our service and emails may contain small electronic files (e.g., pixel tags or clear gifs) that allow us to measure engagement and maintain website performance.

Types of Cookies We Use

  • Essential Cookies
    Type: Session Cookies
    Managed by: Us
    Purpose: Enable core functionality, prevent fraudulent activity, and support secure access.

  • Cookie Consent Cookies
    Type: Persistent Cookies
    Managed by: Us
    Purpose: Remember if you’ve accepted our cookie use.

  • Functional Cookies
    Type: Persistent Cookies
    Managed by: Us
    Purpose: Save preferences like language or login details, offering a more tailored browsing experience.

  • Performance & Analytics Cookies
    Type: Persistent Cookies
    Managed by: Third Parties
    Purpose: Collect insights on how users interact with the site. The data may include unique identifiers but is pseudonymous in nature.

  • Targeting & Advertising Cookies
    Type: Persistent Cookies
    Managed by: Third Parties
    Purpose: Track your browsing behavior to show you more relevant advertising on third-party websites.

For more details about the cookies we use and how you can manage them, please refer to our Cookie Policy or the Cookies section within our Privacy Policy.

Use of Your Personal Data

We may use personal data for the following purposes:

  • To provide and maintain our service: Including monitoring usage and ensuring functionality.

  • To manage your account: Enabling your registration and access to features available to registered users.

  • To fulfill a contract: Developing and fulfilling any purchase agreement or contract related to the service.

  • To contact you: Via email, phone, SMS, or app notifications regarding updates, features, and necessary service communications.

  • To send offers and updates: Including relevant information about goods, services, and events similar to what you've purchased or inquired about—unless you opt out.

  • To handle your requests: Responding to inquiries and customer support.

  • To deliver targeted advertising: Based on your interests or location, in cooperation with third-party partners.

  • For business transactions: In the context of mergers, restructuring, or asset sales.

  • For other purposes: Such as analytics, trend detection, campaign effectiveness, and overall service and experience improvement.

Sharing of Your Personal Data

We may share your data in the following situations:

  • With service providers: For analytics, advertising, infrastructure support, payments, and communications.

  • For business transfers: During mergers, acquisitions, or negotiations.

  • With affiliates: Such as parent or subsidiary companies under this privacy policy.

  • With business partners: To offer promotions or services.

  • With other users: If you interact publicly or via third-party social media.

  • With your consent: For any purpose you explicitly approve.

Data Retention

We retain personal data only as long as necessary for the purposes outlined. We may keep usage data for security, functionality, or legal compliance.

Data Transfers

Your data may be processed outside your country. We take appropriate steps to ensure your data is treated securely and in accordance with this privacy policy.

Deleting Your Data

You can update or delete your data anytime via your account settings or by contacting us. We may retain data if required by law.

Disclosure of Personal Data

  • Business transactions: Your data may be transferred.

  • Legal requirements: We may disclose data to comply with legal obligations or protect rights, safety, or prevent misuse.

Data Security

We take reasonable precautions but cannot guarantee absolute security of data transmitted over the internet.

Analytics

We use third-party services like Google Analytics to monitor service usage.

Advertising

We use services such as Google AdSense and Facebook to serve ads. You can adjust your ad preferences through respective platforms.

Email Marketing

With your consent, we may send marketing communications via providers such as Mailchimp.

Payments

We use third-party processors like Shopify, Wepay, Worldpay, and PayPal. Your payment information is handled securely by these providers.

Behavioral Remarketing

We may use cookies and other technologies for remarketing through platforms like Google Ads, Facebook, and Pinterest.

GDPR Compliance

We process personal data based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Vital or public interests

  • Legitimate interests

Your GDPR Rights

You have the right to:

  • Access, update, or delete your data

  • Correct inaccurate information

  • Object to processing

  • Request data transfer

  • Withdraw consent at any time

Exercising GDPR Rights

Contact us to exercise your rights. We may ask for verification before fulfilling requests. You can also contact your local data authority.

Children’s Privacy

We do not knowingly collect data from anyone under 13. Parents may contact us for removal.

Third-Party Links

Our service may link to external sites. We are not responsible for their practices.

Changes to This Policy

We may update this privacy policy and will notify you via email or platform notice. Please review it periodically.

Contact Us

For questions: office@maison-e.com